It was airy, huge and with ordinary view.

The room we stayed in was quite spacious and had all the essential amenities, including WiFi.

GREAT BREAKFAST.

Old furniture

Overall it was spotlessly clean and airy with ordinary view. The location was great, short walk to the best transportation options between train, airport shuttle and taxi, in a central area.

The place was clean, and the staff here were extremely friendly, providing us with wonderfully generous breakfasts.

Convenient location right in the middle of everything – close to shopping, Christmas markets, and restaurants! 🛍️ Enjoy being within walking distance to all the action here.

I cannot overstate the good location of this hotel, which is on Heidelberg's Hauptstrasse in die Altstedt (old quarter), and a comfortable walk from die alte Bruecke, the old bridge, and the medieval castle. The tradeoff is that, since the Altstedt is a couple of miles from the Hauptbahnhof, it requires a bus (No. 32) from the station to Universitaet Platz, then a walk of about a quarter mile to the hotel -- no real difficulty, but we usually like to stay close to the station for convenience. Hauptstrasse is an interesting street to walk, mostly a pedestrian zone with a few motor vehicles. Beds were comfortable and the bathroom spacious, with a shower but no tub. Our plan did not include breakfast, so we ate breakfast elsewhere on Hauptstrasse, and thus we cannot comment on the quality of breakfast. As with just about everywhere we stayed in Germany, the staff was extraordinarily helpful, businesslike and friendly, and tolerant of our meager German language skills.

This may be unavoidable owing to the age of the building, which I assume is 400 or 500 years, but the configuration of the room we had was very long and narrow -- a little odd, but not really objectionable. We had difficulty keeping the shower door closed and water off the floor, but this was minor.

it was very central for everything.It was spotless clean.The staff were so nice pity about the girl in reception?.

the rooms are very small with no dressing table to put on make up very little space for your clothes.the girl in reception was very rude

We booked a room with a lovely view of the castle and Wi-Fi for four nights.

Great location, within walking distance of all the sights, plenty of restaurants close by

Location was great could not be better. The atmosphere of the hotel was great as well as the Coffee served with breakfast.

The reception was too busy with the restaurant and you had to wait 20 minutes before being able to check in - receiption was not on site and service does not equal that of a 4 star hotel! The mattress where horrible and does not match the price charged. Breakfast buffett was mediocre with offerings not being to the standard of other 4 star hotels. There were no safe in the room and the hair dryer does not have enough power required with the hairstyles of today.

The location here is stunning and incredible, making it easy to visit a castle and cathedral nearby; I often went to My Currywurst for a quick bite.

Location

Very loud in room next to central court (directly over kitchen). Clock tower may bother light sleepers.

If you like history and can appreciate historical architecture, then this is the place to stay. You could not place this wonderful hotel in a better spot. It is central to all the main attractions that Heidelburg has to offer, and you are within easy walking distance of many fine eating establishments, shopping, and entertainment. The staff is very friendly and make you feel at home immediately.

The location of this place is amazing, just a stone's throw away from the historic center and right across from the church surrounded by shops.